These terms apply to reservations made through LAXcar.com or directly with LAXcar. If you accept a separate written agreement for your reservation, that agreement controls wherever its terms differ from these terms.

Reservations and payment

Your reservation is confirmed when LAXcar sends you a booking confirmation. Please review your trip details and let us know promptly if anything changes. Refer to your booking confirmation or written agreement for your rates, deposit requirements, payment schedule, and any applicable fees.

Changes, cancellations, and no-shows

Refer to your booking confirmation or written agreement for change and cancellation deadlines, refund terms, and any late cancellation or no-show charges. To change or cancel a reservation, contact LAXcar and provide your confirmation number. If your flight number or itinerary changes, please let us know so we can update your pickup.

Wait time and additional charges

Refer to your booking confirmation or written agreement for included wait time and any charges for extra waiting, overtime, added stops, or other changes to your service.

Text messaging

If you opt in, LAXcar may send you text messages, including RCS messages, about booking confirmations, chauffeur arrivals, pickup instructions, trip changes, and customer support. Message frequency varies based on your reservations and support requests. Message and data rates may apply. Text messaging is optional.

Reply STOP to unsubscribe or HELP for assistance. You can also contact us using the details below. See our Privacy Policy for how we handle your information.

Contact LAXcar

Call (310) 494-6100 or email info@laxcar.com. For questions about an existing booking, please have your confirmation number ready.